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Mark Johnson & Sons Plumbing technician installing a new toilet in a North Louisiana bathroom

Toilet Service

TOILET REPAIR & INSTALL — FIXED SAME DAY

Running, leaking, wobbling, or won't flush — we diagnose and fix most toilet problems in under an hour. Same-day across North Louisiana, flat-rate pricing, licensed and insured.

(318) 319-0220

4.9 · 3,569 reviews (2 profiles)

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24/7 emergency responseLicensed & insuredServing North Louisiana since 1997
  • 4.9★ on Google

    3,569 reviews · 2 profiles

  • 24/7 Emergency

    Call for current availability

  • Licensed & insured

    LA Master Plumber #1874

  • North Louisiana

    Ruston to Monroe

  • Flat-rate pricing

    Quoted before we start

Reviewed by Mark Johnson & Sons' LA-licensed master plumber (#1874) Last updated June 2026

Overview

Most toilet problems are cheap to fix if you catch them early

Toilets have about 15 moving parts and three common failure points. The flapper goes first (3-5 years), then the fill valve (7-10 years), then the wax ring (10-15 years). Get familiar with those three and you can solve 80% of toilet problems before they become floods or surprise water bills. If a toilet's been running more than a month, it's already wasted hundreds of gallons and shown up on your water bill. Calling sooner is almost always cheaper than waiting.

Our techs roll with common toilet repair parts on the truck — flappers, fill valves, flush valves, supply lines, tank-to-bowl kits, wax rings, closet bolts, handle assemblies, and complete rebuild kits for most major brands (Kohler, American Standard, Toto, Glacier Bay, Sterling). 95% of toilet service calls wrap the same visit. Full toilet replacement usually schedules next-day if you want us to supply the toilet; same-day if you've already bought one.

What we repair

  1. Running toilet — flapper, fill valve, or flush valve replacement
  2. Weak flush — jets clogged with calcium, fill valve adjustment, or tank water level low
  3. Clogged toilet — plunger won't clear, auger service, or main line clog
  4. Wax ring failure — toilet rocks, water seeping at base, sewer smell
  5. Cracked tank or bowl — usually means full replacement
  6. Wobbly toilet — closet flange repair, shimming, new bolts, reset on fresh wax ring
  7. Condensation or sweating tank — anti-sweat valve or insulation retrofit
  8. Bidet toilet seat install — wiring, supply connection, mounting

What we install

Full toilet replacements are quoted flat-rate for labor, driven by floor prep and flange condition, plus the toilet itself — pick one up at Home Depot or Lowe's, or go high-end or ADA. We install Kohler, American Standard, Toto, Sterling, Glacier Bay, Mansfield — anything the factory made right. Pressure-assist, dual-flush, ADA comfort-height, wall-hung — all standard install territory. For a bathroom remodel with new tile, we coordinate so the closet flange is set at the right height for the new flooring.

Common toilet issues in North Louisiana

Hard water scale. Calcium builds up in the jets under the rim and around the fill valve. Flushes get weaker over time — not because the toilet is bad, but because the water ports are half-clogged. A 10-minute descaling with a pumice stone and white vinegar restores 90% of "weak flush" complaints on older toilets. If your kids' bathroom toilet has been struggling for two years and you've never descaled it, that's likely the fix.

Freeze damage on vacation homes and properties left unoccupied in winter. If the property has been empty in cold weather with heat off, that toilet may have a cracked tank. Turn water off before winter if the place is unoccupied.

Wax ring failures on older homes with settled floors. Older North Louisiana homes often have subfloors that have sagged over decades. When the subfloor dips around the toilet, the wax ring gets pinched on one side and fails. Fix is straightforward but needs a flange repair kit or a new flange at the right height.

What Mark Johnson & Sons does differently

Flat-rate pricing quoted before we touch a tool. Most repairs in under an hour. Same-day scheduling on leaking or overflowing toilets. 1-year warranty on parts and labor, plus the manufacturer warranty on any new toilet (Kohler and Toto are 1-year limited, some Sterling and American Standard residential are 5-year). Service members get 15% off every repair and an annual plumbing inspection that checks every toilet's fill valve, flapper, and flush efficiency.

Licensed Louisiana contractorOwn trucks, own crewsFlat-rate, quoted upfront

Free quote

Schedule a toilet repair

Tell us what it's doing. We'll bring the right parts and usually fix it same visit.

Or call now — (318) 319-0220

4.9★

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Current coupons

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  • $35 OFF

    Full toilet installation (new fixture)

    Standard pricing. One per household.

    Expires 12/31/2026

  • FREE

    Flapper with any fill valve replacement

    Standard pricing. Must mention at booking.

    Expires 12/31/2026

Mention coupon when booking. One offer per household.

Warning signs

Signs Your Toilet Needs Service

Catching toilet issues early saves water, money, and a surprise flood. Here's what to watch for.

  • Toilet runs constantly or cycles on and off without being flushed

  • Water on the floor around the base of the toilet

  • Toilet rocks or wobbles when you sit on it

  • Weak or incomplete flush even with full tank

  • Gurgling sound from the toilet when other drains run

  • Sewer smell coming from the toilet area

  • Water level in the bowl fluctuates between flushes

  • Handle sticks or needs to be held down for full flush

  • Water bill spiked this month with no obvious cause

  • Tank won't fill or fills extremely slowly

Newly installed Kohler toilet in a North Louisiana bathroom

Running toilet

A running toilet quietly runs up your water bill every month.

A $149 flapper swap pays for itself in 4 months. Same-day appointments for anything leaking or overflowing.

(318) 319-0220

Most repairs

Under 1hr

Across Ruston, Monroe, West Monroe, and North Louisiana.

The Process

How a Toilet Service Call Works

Mark Johnson & Sons Plumbing technician inspecting a toilet tank and flush mechanism in a North Louisiana bathroom

On the truck

Professional tools, parts, and diagnostics — every call.

  1. Quick diagnosis

    Tech checks the tank components, water level, flapper seal, supply line, and floor condition around the base. Flush test isolates which component is failing. Most diagnoses take under 10 minutes.

  2. Flat-rate quote

    You see the price before we open a wrench. Repair parts and labor listed separately from any replacement quote so you can compare side-by-side.

  3. Fix it same visit

    Flapper, fill valve, handle, and wax ring repairs all wrap in 30-60 minutes. Full toilet swap is 45-90 minutes if floor and flange are in good shape, longer if we need to reset a broken closet flange.

  4. Test and clean

    Full fill, full flush, leak check at the tank-to-bowl connection, at the supply line, and around the base. Wipe down the floor and fixture, bag up old parts, and walk you through anything you should know about the new components.

  5. Warranty

    1-year warranty on parts and labor. New toilets carry the manufacturer warranty (Kohler 1-year, some Sterling models 5-year). We register warranties on your behalf.

Pricing

How We Price Toilet Repair & Installation

Flat-rate pricing by repair type. Toilet not included unless specified — supply your own or we can source.

Service members save 15%Service Savings Agreement Plans · from $189/yr

Flat rate, quoted before we start

You get the full price for the job up front — not an hourly meter you watch climb. You approve it before a tool comes out of the truck.

The quote is the price

It doesn't move once work begins. If something unexpected turns up behind a wall or under a slab, we stop and talk it through with you before going further.

Service members save 15% on every repair

Service savings agreements start at $189 a year and take 15% off all plumbing, heating, and cooling repairs, with priority scheduling on every call. The Premium Service Savings Agreement Plan adds same-day service and drops after-hours charges entirely.

Financing available

Bigger jobs — a system replacement, a repipe, a sewer line — can be financed through GoodLeap. Apply online in a few minutes.

Every job is priced for your home and what it actually needs — tell us what's going on and we'll get you a firm number, free and with no obligation.

Service Savings Agreement Plans

Two plans. Whole-home peace of mind.

From $189 a year, service members get 15% off every plumbing, heating, and cooling repair, two complete HVAC tune-ups, a free plumbing and drain check-up, and priority scheduling on every call.

  • 15% off repairs
  • Priority scheduling
  • 2 HVAC tune-ups/yr
  • After-hours discounts
  • $25 savings certificate
  • Guaranteed flat-rate

Service Savings Agreement Plan

$189/year

Everything it takes to keep the house maintained and your repairs discounted.

Each additional HVAC unit is $89/year

Most complete

Premium Service Savings Agreement Plan

$389/year

Everything in the Service Savings Agreement Plan, plus no after-hours charges, no travel fees, and same-day service.

Each additional HVAC unit is $89/year

Questions? (318) 319-0220

1-year term · does not auto-renew

FAQ

Toilet Service FAQs

How much does toilet repair cost in North Louisiana?

A flapper replacement is the cheapest and most common running-toilet fix. A fill valve replacement is a step up, and a full tank rebuild — flapper, fill, and flush valve together — costs more again; that's what we recommend for toilets 10+ years old showing multiple issues. A full install is flat-rate labor plus the toilet itself.

My toilet runs constantly. What's wrong?

99% of the time it's the flapper — the rubber seal at the bottom of the tank that's failed or no longer seating correctly. Cheapest and fastest repair in plumbing. Next most common is a fill valve that doesn't shut off. Both wrap in under 45 minutes and stop the constant water waste that's showing up on your bill.

Should I repair or replace my toilet?

Under 15 years old and a decent brand — repair. Cracked tank or bowl, or 20+ years old with multiple failing parts — replace. A mid-range Kohler or American Standard from Home Depot lasts another 20+ years. We'll give you the honest math on-site based on what's failing.

How long does a toilet install take?

45-90 minutes for a straight swap if the floor and flange are in good shape. 2-3 hours if the flange is broken or the subfloor has rotted and needs repair. Same-day if you've already bought the toilet; next-day if we're sourcing it.

Can you install a toilet I bought at Home Depot?

Yes. Bring your own from any retailer and we do the install at flat-rate labor. We also spec and supply if you'd rather have us handle it — brand preferences welcome, and we recommend models we've found reliable in North Louisiana water conditions.

My toilet wobbles. Is it serious?

Usually. A wobble means the wax ring isn't sealing consistently, which means water and sewer gas are getting under the toilet and into the subfloor. Leave it long and the subfloor rots. The fix is to pull it, replace the wax ring and bolts, and reset on a level floor — flat-rate. If the flange is cracked, a flange repair is added.

How do I unclog a toilet before calling?

Plunge with a flange-style plunger (the extended rubber one), not a standard cup plunger. Hot water and dish soap down the bowl, wait 15 minutes, plunge again. If that doesn't clear it, we bring a closet auger, quoted flat-rate. Don't use chemical cleaners in a toilet.

Why is my flush so weak?

Calcium buildup in the rim jets is the #1 cause on older toilets. A pumice stone and white vinegar under the rim clears the buildup for free. If that doesn't help, the tank water level may be set too low or the flapper may be closing too quickly. We diagnose and adjust for a flat fee.

What brand of toilet do you recommend?

For reliability in North Louisiana water conditions, Toto Drake and Kohler Cimarron are both 15-20 year toilets. American Standard Champion is the best flush performance at mid-range pricing. Sterling and Glacier Bay are budget options that work fine but have shorter warranties. We install whatever you buy — no loyalty bias.

Do you install bidet toilet seats?

Yes. Price depends on whether we need to run a new electrical outlet and install a supply tee on the cold line. Toto, Kohler, Bio Bidet, and Coway are all straightforward. We confirm the toilet shape (round vs elongated) matches the seat before arrival.

Available Around the Clock

Emergency?
We answer 24/7.

Burst pipe, water heater out, sewer backup? Real plumbers pick up — no answering machines. Mark Johnson & Sons Plumbing serves North Louisiana any time, day or night.

(318) 319-0220

LA Master Plumbing #1874 · Backflow Cert #28131 · Master Natural Gas Fitter #LMNGF9062 · State Contractors #35794

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