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Customer Reviews

What Louisiana homeownerssay aboutMark Johnson & Sons.

4.9

300+ verified Google reviews

Real reviews, real homeowners, real jobs — from Ruston and across North Louisiana.

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Verified reviews

Straight from North Louisiana neighbors.

Every review below is from a real customer on Google. Names abbreviated for privacy — full names and photos visible on our Google Business Profile.

Verified Google
Called at 7am about a burst pipe flooding my utility room. Their plumber was on-site within the hour, found the shut-off I couldn't, and had everything buttoned up by noon. Upfront pricing, no surprises, and he cleaned up like he'd never been here.
J

James A.

Emergency Pipe Repair · Ruston

March 2026
Verified Google
Our water heater quit the morning we had family coming in. Mark Johnson & Sons had a tech out the same afternoon and a new unit running by the end of the day. Competitive quote, tidy install, and the crew was genuinely polite.
M

Marion W.

Water Heater Replacement · Monroe

February 2026
Verified Google
I've used Mark Johnson & Sons three times now — drain clearing, water heater install, and a full bathroom rough-in for a remodel. Same thing every time: on time, honest quote, and the work is clean. They're my first call for anything plumbing.
D

David R.

Water Heater & Remodel · West Monroe

February 2026
Verified Google
Slow kitchen drain that had stumped two other companies. Their tech ran a camera, found a root intrusion in the line, and cleared it in about 90 minutes. Explained everything on screen and didn't try to upsell a repipe. Rare honesty.
J

Julia S.

Sewer Camera & Drain · Shreveport

January 2026
Verified Google
Pipe burst Friday night in a cold snap with a newborn in the house. Mark Johnson & Sons had an emergency plumber to us by 9pm and the water was back on before midnight. I don't say this lightly — that kind of service is worth every penny.
C

Chris P.

Emergency Plumbing · Bossier City

January 2026
Verified Google
Booked an annual plumbing inspection after my neighbor raved about them. It caught a slow toilet leak behind the wall before it rotted the floor. Saved us thousands. Worth every dollar and then some.
J

Joanna W.

Plumbing Inspection · Grambling

December 2025
Verified Google
Tankless water heater install — start to finish. They walked me through the brand options and pricing before I committed. Install was spotless, and they re-routed the gas line so it actually looks better than before. Highly recommend.
R

Robert J.

Tankless Water Heater · Minden

December 2025
Verified Google
Sewer line replacement — the worst kind of call to make. Mark Johnson & Sons walked me through the camera footage, gave me a flat-rate quote on the spot, and had the dig crew out within 48 hours. Yard was put back together like nothing happened.
L

Lisa M.

Sewer Line Replacement · Farmerville

November 2025
Verified Google
Water softener stopped working and another company quoted me $4,500 for a full replacement. Their tech came out, diagnosed a bad valve, and fixed it for under $400. I'll never call anyone else.
M

Mark T.

Water Softener Repair · Rayville

November 2025
Verified Google
Whole-house repipe after a slab leak. Huge job. Several days of crew in our house, every single one of them was professional, covered their shoes, and swept up at the end of each day. Communicated proactively — no chasing them down.
K

Karen B.

Whole-Home Repipe · Sterlington

October 2025
Verified Google
New water heater install on a same-day turnaround when ours died over a weekend. The flat-rate pricing made it painless — no surprises at the end. The tech even showed me how to flush it correctly. Great experience top to bottom.
S

Steven G.

Water Heater Install · Haughton

October 2025
Verified Google
Being a veteran-owned outfit themselves, they treated my service history with real respect. Fast drain cleaning job, flat price, tech was respectful and efficient. That kind of integrity means a lot — I'll keep using them and telling friends.
M

Marcus D.

Drain Cleaning · Dubach

September 2025

Read every review on Google.

300+ reviews, 4.9★ average, updated daily.

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Burst pipe, water heater out, sewer backup? Real plumbers pick up — no answering machines. Mark Johnson & Sons Plumbing serves North Louisiana any time, day or night.

(318) 319-0220

LA Master Plumbing #1874 · Backflow Cert #28131 · Master Natural Gas Fitter #LMNGF9062 · State Contractors #35794

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